Check by Fax
Name on Check____________________________________Check#________________________
Address on Check______________________________City_______________State___________Zip__________
Phone# for Name on Check _______________________Bank Name______________
Bank City ________________________Bank State __________________
Routing# _______________ABA# ________
Account#_______________________________________________________________
X Signature _____________________________Date ______________________
$25.00 returned check fee will be charged for NSF
Credit Card Information
Card Holders Name___________________________________________CVV#____________
Card Number_____________________________________ Exp. Date____________________
Billing Address______________________________ City______________________State__________
Zip______________ Phone____________________
2. All dates that are given are an approximation. We cannot guarantee exact dates when your vehicle will be picked up or delivered. There are many factors that affect the pick-up and delivery dates (weather, traffic, maintenance, delays, etc.). If for some reason, we cannot find a Carrier for your vehicle within 30 days of your first available date. Big Brothers Auto Transport will refund your Scheduling Fee (less the processing fee of $50.00). Cancellations prior to the 30 day allowance, will incur a $75.00 cancellation fee per vehicle and will be withheld from your deposit, the balance will be refunded.
3. $150.00 fee is applied to all vehicles that are non-operational. This fee is included in the price when the non-running vehicle indicator has been selected. If by any chance, the vehicle is non-operational at the time of pick-up and was not specified, additional fees may be applied. This also applies to the type of vehicle selected should it not match the one that was specified in your booking, ADDITIONAL FEES MAY BE APPLIED. Please confirm all orders with Big Brothers @ 1-877-235 -2330 Toll Free.
4. Once a carrier has been assigned the deposit will no longer be refundable, as we have fulfilled our obligation of the transportation. Extenuating circumstances for refund may apply on a case-by-case basis. If the carrier arrives for pick up and the vehicle is either not ready or will not be released, a RESCHEDULING FEE will be charged in the amount of $100.00
5. Big Brothers Transport and the carrier are not responsible for any personal goods placed in the vehicle.
6. The Carriers contracted for transport are fully insured. In case of damage, all monies owed for the transport must be paid to initiate your claim. The carrier is responsible for the vehicle while the vehicle is in their possession. BIG BROTHERS AUTO TRANSPORT IS NOT RESPONSIBLE FOR ANY DAMAGE DONE TO THE VEHICLE. Any insurance claims should be filed with the carrier's insurance company. Usually carrier insurance does not cover any "Act of God" damages. Each claim is different and should be taken care of with the carriers Insurance. Please contact Big Brothers Transport in the event of any damage or claim. By signing the inspection report without any notation of damage verifies that you the customer or your agent has received the vehicle in good order and relieves the carrier and Big Brothers Auto Transport of any further responsibility.
7. The transportation of your vehicle is door to door. Typically carriers will call 2-12 hours prior to pick up / delivery.There will be times when a carrier will not be able to drive to some locations and will need to make arrangements with the customer to meet at a different location (Gas, station, grocery store, etc). Customers are responsible for preparation of their vehicle. Big Brothers Auto Transport or the assigned carrier is not responsible for any item or parts falling off of your vehicle during transport. The vehicle should be shipped with 1/4 tank of fuel or less.
8. There should be a pick-up and delivery inspection done by both the carrier and the responsible party for the vehicle. The carrier will have an inspection sheet that they will have you sign. At this time, you should do the inspection along with the carrier. No one is responsible for damages not noted on a poorly reviewed delivery receipt. These results are considered final upon signature by federal law. Make sure and inspect vehicle carefully to avoid issues.
9. Big Brothers Transport is an agent for you the customer. We arrange for the transportation of your vehicle (WE do not physically move your vehicle) by finding an appropriate carrier. Big Brothers Transport isn't responsible for rental car fees of any kind.
10. The customer agrees that the information given to Big Brothers Transport is correct. Any information not provided about the vehicle that might affect the transportation will result in additional fees.
